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VOCI (now Medallia) offers a fast, accurate, enterprise scale Speech-to-Text technology. VOCI's GPU-accelerated, deep machine learning speech technologies feature open APIs that integrate easily with multiple audio sources, telephony providers, and call recording technologies. VOCI provide's best-in-class transcription accuracy with the lowest total operating cost available in the market.
Inbenta has built an augmented agent (Agent Assist) solution by integrating with VOCI. This solution helps maximize agent productivity.