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Despite the technical advances, verbal communication remains the most effective method for a company to exchange with its customers or team members. On the other hand, chatbots have now proven their efficiency when it comes to improving businesses’ results by increasing customer satisfaction and reducing the number of incoming contacts that are redundant or repetitive.
In this context, deploying what is now currently called voicebots, conversational robots that communicate through speech using natural language, makes a lot of sense.
Inbenta has created this new connector to use Voicegain platform to create a voice bot for your customers.